WhatsApp AI Ordering How Businesses AreTransforming Sales
Commerce & AI · 2026 WhatsApp AI Ordering:How Businesses AreTransforming Sales The world’s most popular messaging app has quietly become one of the most powerful commerce platforms ...
FAQs
Every question you had before signing up — answered.
Not sure if NexOrdr is right for you? Find your answer below— quick and simple.
What is NexOrdr?
NexOrdr is your own branded online food ordering platform. Customers order directly from your website or app — and you keep 100% of every order. No Zomato. No Swiggy. No commission.
Who is it built for?
Any food business — restaurants, cafés, cloud kitchens, and food trucks — that wants to take online orders without paying commission to third-party food delivery apps.
Do I need technical knowledge?
None at all. We set everything up for you — your website, app, menu, and payments. You just run your restaurant.
How long does it take to go live?
Most restaurants are live and taking orders within a few days of signing up. Our team handles the entire setup.
Will customers see my brand or NexOrdr?
Only yours. Your app and website are fully white-labelled with your logo, colours, and domain name. NexOrdr stays behind the scenes.
Is it suitable for small restaurants?
Yes. NexOrdr works for single outlets, growing cafés, and large chains. Our Starter plan is designed specifically for small food businesses taking their first step online.
How much does NexOrdr cost?
Plans start at $199 per year. We offer three options — Starter, Growth, and Pro — depending on your needs. See the full breakdown on our Pricing page.
Is there any commission on orders?
Never. NexOrdr is a commission-free food ordering platform. You pay one flat annual fee — nothing more.
Are there hidden charges?
No. No setup fees. No per-order charges. No surprises.
Can I change my plan later?
Yes. Upgrade or downgrade anytime. Just contact our team and we will handle it.
Is there a free trial?
We offer a free demo so you can see exactly how the platform works before signing up. Book yours today.
Where does the payment go when a customer orders?
Directly into your bank account. No middlemen, no waiting, no deductions.
What payment methods can customers use?
UPI, cards, net banking, digital wallets, and cash on delivery — all major options are supported.
What happens if a payment fails?
The customer is automatically refunded within 5 to 7 working days. You are not charged for failed transactions.
Can I offer discounts and promo codes?
Yes. Create and manage offers directly from your Admin Dashboard to attract new customers and reward regulars.
Can I set a minimum order value?
Yes. Set your own minimum order amount for delivery from your dashboard settings.
Will I get a mobile app?
Yes. Growth and Pro plans include a fully branded food delivery app published under your restaurant’s name on Google Play and Apple App Store.
What apps are included?
Depending on your plan — a customer ordering app, a business owner app, a delivery rider app, and a waiter app for dine-in management.
Is it cloud-based?
Yes. Manage your restaurant from anywhere, on any device, at any time.
Can I update my menu from my phone?
Yes. Add, edit, or remove items and update prices in real time from the NexOrdr app or web dashboard.
Is customer data secure?
Yes. NexOrdr uses secure payment gateways and encryption to keep all customer data safe.
Does NexOrdr handle my deliveries?
NexOrdr gives you a complete delivery management system — rider app, GPS tracking, and order assignment. You manage your own team and keep full control.
Can I set delivery zones and charges?
Yes. Define zones and set different delivery charges for each area from your Admin Panel.
Can customers track their delivery?
Yes. Customers receive a live tracking link the moment their order is assigned to a rider.
What if I only do pickup?
No problem. NexOrdr supports pickup-only, delivery-only, or both — you decide.
Can I manage multiple branches from one account?
Yes. The Pro plan lets you manage multiple outlets — separate menus, staff, and delivery zones — all from one dashboard.
Can I give my staff their own access?
Yes. Create staff accounts with role-based access so each team member sees only what they need.
Can I use my own domain name?
Yes. Your ordering website runs on your own domain — for example, orders.yourrestaurant.com.
What happens after I sign up?
Our team reaches out to schedule a setup call, configures everything together with you, and makes sure you are confident before going live.
What support does NexOrdr provide?
All plans include support via WhatsApp, email, and phone. Pro plan customers get a dedicated account manager.
What are your support hours?
Monday to Saturday, 10 AM to 7 PM IST. For urgent issues outside these hours, message us on WhatsApp.
How do I report a technical issue?
Message us on WhatsApp with a brief description and a screenshot if possible. We will resolve it fast so your orders keep coming in.
How long does it take to go live?
Most restaurants are live and taking orders within a few days of signing up. Our team handles the entire setup.
Serving clients all over the world
Rajesh Sharma
NexOrdr helped us move away from expensive third-party platforms. Within three months, our direct online orders increased significantly and customer retention improved.
Priya Patel
he branded ordering website and QR ordering solution transformed how we serve customers. The setup was simple and the support team was excellent.
Michael Wilson
Our customers love ordering directly through our website. NexOrdr helped us build our brand while increasing profitability.
Amit Verma
The mobile app and online ordering platform gave us complete control over our customer relationships. It's one of the best investments we've made.
Sarah Johnson
NexOrdr's ordering platform is fast, reliable, and easy to manage. We've seen tremendous growth in direct customer orders
David Brown
The branded website and integrated payment system helped us modernize our business. Our customers now order directly with confidence.
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