1. Our Role

• Nexordr is a technology provider only.
• Clients operate their own businesses independently.
• This policy applies to subscription fees paid to Nexordr only.

2. Cancellation Rules

• Clients may cancel their subscription at any time by contacting us via email or through the platform dashboard.
• Cancellation must be submitted before the next billing cycle to avoid auto-renewal charges.
• Once a billing cycle has started, cancellation takes effect at the end of that period.
• No partial refunds are issued for unused days within an active billing period.

3. Refund Eligibility

• All subscription fees paid are non-refundable once the service has been activated.
• Refunds will only be considered in the following cases:
  • Duplicate payment due to a technical error
  • Incorrect charge due to a billing error on Nexordr’s part
• Refund requests must be raised within 7 days of the transaction date.
• Approved refunds will be processed within 7–10 business days to the original payment method.

4. No Refund Cases

Refunds will not be issued for:

• Change of mind after subscription activation
• Failure to cancel before auto-renewal
• Partial use of the subscription period
• Issues arising from third-party service failures

5. Auto-Renewal

• All subscriptions auto-renew at the end of each billing cycle.
• Clients will be notified before renewal via email.
• It is the Client’s responsibility to cancel before the renewal date to avoid charges.

6. Non-Payment & Suspension

• Non-payment will result in immediate suspension of Platform access.
• Access will only be restored once all outstanding dues are cleared in full.
• Nexordr reserves the right to terminate accounts with prolonged non-payment.

7. How to Cancel or Raise a Refund Request

• Email: sales@nexordr.com
• Subject Line: Cancellation Request / Refund Request — [Your Account Name]
• Our team will respond within 24–48 business hours.

Company: Nexordr Email: sales@nexordr.com